Engaging with Empathy: LawHelpNY Sees Spike in LiveHelp Chats During Pandemic

Because of the pandemic, people are turning online more than ever to look for information and resources to resolve their legal problems. The newly created COVID-19 resource page has quickly become one of the top accessed pages on LawHelpNY. Chats on LiveHelp have increased by 50% following the state of emergency declared in mid-March. LawHelpNY … Read more Engaging with Empathy: LawHelpNY Sees Spike in LiveHelp Chats During Pandemic

Top Communication and Collaboration Tools for Organizations

Top Communication and Collaboration Tools for Organizations

How can we work better together, leverage institutional knowledge and expertise, and foster meaningful relationships to more effectively pursue our mission of serving communities in need and addressing the access to justice gap? One way is increasing our productivity and community engagement by using communication tools to share and collaborate. This is especially important when … Read more Top Communication and Collaboration Tools for Organizations

Take Action with the LawHelpNY’s Housing Repairs and Harassment Portal

In June of 2019, the New York State Legislature passed a series of rent laws that offer new protections for New York City renters. While these new rent laws offer much needed support for renters across the city, tenant harassment and bad conditions continue to affect thousands of New Yorkers every year.  “The landlord is … Read more Take Action with the LawHelpNY’s Housing Repairs and Harassment Portal

LiveHelp Chat feature is gaining traction on Family Court website

LawHelpNY and the New York State Courts Access to Justice Program are excited to announce an important new service to New Yorkers navigating the Family Court system. The organizations have partnered to provide help via LiveHelp, a live chat program run by LawHelpNY, to visitors on the Families and Children pages of CourtHelp (www.nycourthelp.gov), the … Read more LiveHelp Chat feature is gaining traction on Family Court website

Immigrants must be aware of immigration scams

  “If you pay this fee, you’re guaranteed a place in the Diversity Immigrant Visa program!”  “You can have this form for $20.”  “Under DACA, you’re eligible for these services.”  “If you don’t pay $300 immediately, you will be deported.” Don’t be fooled by immigration scams! Immigration laws are complicated, so it’s no surprise there’s … Read more Immigrants must be aware of immigration scams