Engaging with Empathy: LawHelpNY Sees Spike in LiveHelp Chats During Pandemic

Because of the pandemic, people are turning online more than ever to look for information and resources to resolve their legal problems. The newly created COVID-19 resource page has quickly become one of the top accessed pages on LawHelpNY. Chats on LiveHelp have increased by 50% following the state of emergency declared in mid-March. LawHelpNY … Read more Engaging with Empathy: LawHelpNY Sees Spike in LiveHelp Chats During Pandemic

Top Communication and Collaboration Tools for Organizations

Top Communication and Collaboration Tools for Organizations

How can we work better together, leverage institutional knowledge and expertise, and foster meaningful relationships to more effectively pursue our mission of serving communities in need and addressing the access to justice gap? One way is increasing our productivity and community engagement by using communication tools to share and collaborate. This is especially important when … Read more Top Communication and Collaboration Tools for Organizations