Have immigration questions? New hotline can help

immigration help, permanent residents, immigrants nycNew Yorkers with an immigration question can call the New York State New Americans Hotline, 1-800-566-7636, for general information and referrals on immigration and naturalization questions.  

New York State has the second largest immigrant population in the nation, which includes more than 1.2 million immigrants who reside outside the New York City area. New Yorkers struggling with an immigration issue now have an important resource at their disposal.  By calling the New York State New Americans Hotline at 1-800-566-7636, you can receive general information and referrals to ONA Opportunity Centers and information on all New York State programs serving refugees and immigrants, other immigrant-related public and private programs, and not-for-profit immigrant service providers throughout the state.  In order to be accessible for all New York immigrants, operators are available to assist callers in 200 languages. 

New Americans Hotline new york
For more information on the New York State Office for New Americans, go to www.newamericans.ny.gov.

 

The hotline operates from 9AM to 8PM (ET), Monday through Friday (excluding Federal holidays).

Raluca Oncioiu, Director of the New York State New Americans Hotline at Catholic Charities Community Services added: “The hotline has an important role to play in educating immigrants about their rights and referring them to reliable service providers in order to prevent anti-immigrant fraud. In particular, the hotline is always ready to educate the public about new programs, such as the Deferred Action for Childhood Arrivals announced in the summer of 2012, when hotline counselors fielded thousands of calls and made appropriate referrals to agencies providing free legal services.”

 

Lea acerca de este programa en español.